Storage Giant is one of the UK’s private leading self storage providers.  A well-established and expanding organisation with 9 stores currently added to the group’s portfolio, together with further expansion shortly across the UK.  We pride ourselves on our service that meets and exceeds the customer’s needs and care passionately about what we do.  We are always looking or dynamic and motivated sales personnel to join our busy stores in Telford and Leicester.  If you think you have the skills we would love to hear from you.  

Please send your CV to HR@StorageGiant.co.uk or call 01633 278348.
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CURRENT VACANCIES

STORE MANAGER

The Store Manager will report direct to the General Manager on a weekly basis supplying a full analytical review of the stores operations. This is a pivotal position to manage and direct overall operations of the store to ensure company profitability through the provision of continuous sales activities while demonstrating excellent customer service skills and a high level of organisational management. A highly motivated individual and ability to work on your own initiative, commercially focused individual with previous sales and or retail management in this progressive environment is essential to grow and develop the business.

 Sales Responsibilities

  • Letting of Rooms / Selling of Insurance / Selling of Merchandise
  • Following up enquiries
  • Managing existing accounts
  • Processing of cash / card and BACS payments & Credit Control

 Operational Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered to provide an excellent sales service
  • Develop and sustain sales activities of others that ensure maximum profit
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Ensuring the store is running smoothly on a consistent basis
  • Ensuring the store presents itself to a high standard of cleanliness
  • Act as a partner between customers, sales associates and store leadership
  • Leading from the front; meeting objectives and policies
  • Flexible availability – including nights, weekends, and holidays
  • Key Holder and Alarm Responsibilities

 Financial Responsibilities

  • Full P&L accountability of the store, which includes controlling cost/margins, wastage, and consumables
  • Meeting the stores budget, financial and sales targets
  • Financial Reporting

Essential Skills

  • Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • Ability to analyse and interpret financial and statistical data
  • Computer literate
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Flexible availability – including nights, weekends, and holidays
  • Live within 30 minutes travelling time of the store
  • Hold a full driving licence

Preferred but not Essential Experience within:          

Self Storage / Removals / Retail / Direct Sales / Customer Services / Financial Services

Hours of Work

40 hours per week rota shifts:  Monday to Friday 08.00 to 19.00, Saturday 09.00 to 18.00 & Sunday 10.00 to 16:00

 Salary

£19,500 to £21,000 pa subject to experience + bonus subject to OTE


SALES ADVISOR

Reporting to the store manager, this role would suit a sales and commercially focused individual with previous experience. You will be assisting in all aspects of the stores sales performance in order to grow and develop the business. A Sales and or customer service background is essential in this progressive environment

Sales Responsibilities
• Letting of Rooms
• Selling Merchandise
• Selling of insurance
• Following up enquiries
• Managing existing accounts
• Processing of cash / card and BACS payments
• Credit Control
• Advising new and existing customers on the best storage solution for their particular needs
• Develop and sustain sales activities to ensure maximum profit is achieved

Operational Responsibilities
• Ensuring the store presents itself to a high standard of cleanliness
• The appearance and ongoing maintenance
• Ensuring the store is running smoothly on a consistent basis and presents itself to a high standard of cleanliness
• Providing cover on days off
• Flexible availability – including nights, weekends, and holidays
• Live within 30 minutes travelling time of the store
• Hold a full driving licence

Essential Skills
• Minimum 2 years of experience in a customer-facing sales and or retail setting
• Excellent telephone manner
• Strong cognitive and mathematical skills, including problem analysis
• Ability to analyse and interpret financial and statistical data
• Computer literate
• Possess strong selling and communication skills
• A hands on and CAN DO attitude

Preferred but not Essential Experience within:
Self Storage / Removals / Retail / Direct Sales / Customer Services / Financial Services

Hours of Work
Optional 37.5 and or 40 hours per week, rota shifts during store opening times of:

Monday to Friday 08.00 to 19.00
Saturday 09.00 to 18.00
Sunday 10.00 to 16:00

Salary
40 hours @ £16,500 per annum + bonus subject to OTE